1967spud Reloading Supplies Ltd is a company registered in England & Wales under company number 09475093 (“1967spud.com, “We”, “Our”). Our registered office is Unit B Home Farm Norwich Road, Norwich NR10 5PQ. Our VAT number is GB 153 7242 19

Access to, and use of, our website, www.1967spud.com (the “Site") (including the sale and purchase of products from the Site) are governed by the following terms:

Our website terms of use (see Part A below)
Our terms and conditions of supply will apply to the sales. (see Part B below);
Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us and includes our policy on cookies on our Site.
 

Using our Site, you confirm that you accept the above terms (together with “the terms and conditions”) and agree to comply. You must not use our Site if you do not agree to these terms and conditions.

Part A - Terms & Conditions of Use
1.         Changes to these terms and the Site

We amend these terms from time to time. Whenever you want to use our Site, please check these terms to make sure you understand the terms that apply at that time.

We may occasionally update and change our Site to reflect changes to our products or users' needs.

2.         Access to the Site

We do not guarantee that our Site, or any content on it, will always be available or that use of the Site will be uninterrupted. We may suspend, withdraw or restrict the availability of all or any part of our Site for business and operational reasons. We will give you reasonable notice of any suspension or withdrawal.

3.         User log-in details

Users can create an account on the Site, allowing them to view and track their orders in their history, move through the checkout process faster, store multiple shipping addresses and more. Account holders will usually need to choose a user identification code and password. You must treat such information as confidential and not disclose it to any third party.

We have the right to turn off any user identification code or password, whether chosen by you or allocated by us, at any time if, in our reasonable opinion, you have failed to comply with any of the terms of use provisions. You acknowledge and agree that you will remain responsible for all consequences arising from using or misusing your account login details and that instructions and actions transmitted via the Site will be deemed to have originated if your username and password have been used.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at spud@1967spud.com

4.         How you may use material on our Site

We are the owner or the licensee of all intellectual property rights on our Site and the material published on it.  Copyright laws and treaties around the world protect those works. All such rights are reserved.

You must not use any part of the content on our Site for commercial purposes without obtaining a licence from us or our licensors.

If you print off, copy or download any part of our Site in breach of these terms of use, your right to use our Site will cease immediately, and you must, at our option, return or destroy any copies of the materials you have made.

5.         Links

Where our Site contains links to other Sites and resources provided by third parties, these links are provided for you to review. So that you know, such links should not be used as our approval of those linked websites or information you may get from them.

We have no control over the contents of those Sites or resources.

6.         Rules about linking to our Site

You may link to our Site’s home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our Site on any website that you do not own.

We're right to withdraw linking permission without notice.

7.         Our responsibility for loss or damage suffered by you

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

We'll have different limitations and exclusions of liability because of the supply of any products to you, which will be set out in our Terms and conditions of supply (see Part B below).

We exclude all implied conditions, warranties, representations or other terms that may apply to our Site or any content.

Suppose you are a business user. Please note that we will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with your use of, or inability to use, our Site or service of or reliance on any content displayed on our Site. Further, we will not be liable for any loss of profits or revenue, loss of goodwill or opportunity or any indirect or consequential loss or damage.

If you are a consumer user: We only provide our Site for domestic and private use. You agree not to use our Site for any commercial or business purposes, and we have no liability to you for any loss of profit, business interruption, or business opportunity.

8.         Uploading content to our Site

Any content you upload to our Site, including reviews of our products, will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us a limited licence to use, store and copy that content and to distribute and make it available to third parties.

We also have the right to disclose your identity to any third party claiming that any content posted or uploaded by you to our Site constitutes a violation of their intellectual property rights or their right to privacy.

We want to remove any posting you make on our Site if, in our opinion, your post does not meet our content standards.

9.         Our Site’s security

You are responsible for configuring your information technology, computer programs and platform to access our Site. It would be best if you use your virus protection software.

You must not misuse our Site by knowingly introducing viruses, trojans, worms, logic bombs or other malicious or technologically harmful material. It would be best to refrain from attempting to gain unauthorised access to our Site, the server on which it is stored, or any server, computer or database connected to it. You must not attack our Site via a denial-of-service or distributed denial-of-service attack. You would commit a criminal offence under the Computer Misuse Act 1990 by breaching this provision. We will report any such breach to the relevant law enforcement authorities and go ahead and cooperate with those authorities by disclosing your identity to them. In case of such a breach, you must use our Site immediately.

10.       Which country's laws apply to any disputes?

You and we both agree that the courts of England and Wales will have exclusive jurisdiction, except that if you are a resident of Northern Ireland, you may also bring proceedings in Northern Ireland. If you are a resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

Part B - Terms & Conditions of Supply
1.         These terms

These are the terms and conditions on which we supply products you purchase on the Site. Please read these terms carefully before you submit your order to us.

2.         Our contract with you 

2.1.      A contract between us to sell our products will only exist when we accept your order.

2.2.      When you place an order on the Site, we will confirm your order by emailing the email address you provided. Please note that the order confirmation does not constitute our acceptance of your order. We will assign you an order number and tell you what it is when we accept your order which you can use to track your order in your account.

2.3.      Acceptance of your order and formation of the contract will occur when we either provide you with our acceptance of the order or, in the absence of such communication, when we dispatch the goods to you.

2.4.      If we cannot accept your order, we will inform you and not charge you for the product(s). This might be because a product is out of stock, because of unexpected limits on our resources, which we could not reasonably plan for, because we have identified an error in the price or description of the product or because we cannot meet a delivery deadline you have specified.

3.         Our products and payment

3.1.      The images of the products on our Site are for illustrative purposes only, and your product may vary slightly from those images. The product descriptions on the Site, whilst given in good faith, are subject to alteration by us without notice or any liability accruing to us. 

3.2.      Materials and textures are approximated and vary when viewed on different computer equipment. The product's packaging may vary from that shown in images on our Site. 

3.3.      From time to time, and at our discretion, purchasing our products may be subject to special promotions or offers.  Any promotions or suggestions will be subject to these terms and conditions.  We may change the terms of the advertisements or offers or withdraw such at any time without prior notice.

3.4.      The prices stated on the website will include any VAT payable.

3.5.      We use Worldpay & Barclays Bank PLC as payment service providers. We accept both Mastercard and Visa debit and credit cards.

3.6.      You may pay for our products on our site using our gift cards. Our gift cards remain valid for 12 months from purchase; please note that you cannot top up your card with additional credit if the card has expired. During checkout, you’ll be asked to enter the 16-digit number on the back of the card. After entering the gift card codes, your order balance will be automatically updated with credit to the value of the gift card(s).

3.7.      If there’s any balance to pay, you can use our regular payment providers (as listed in clause 3.5) in the usual way. If you don’t spend the total value of the gift card(s), the remainder stays as a balance on the gift card for you to spend another time.

4.         Deliver

4.1.      The delivery costs and estimated delivery times are displayed on our Site here. Please note that we may vary our delivery charges from time to time.

4.2.      We will deliver the goods to the address provided by you when you place your order or the address details specified in your account. The estimated delivery date will be determined by us to you when we confirm the dispatch of your order.

4.3.      We will make every reasonable effort to deliver your products safely and by any specific delivery instructions you give us; however, we will not be liable for any delay, damage or loss due to complying with such detailed instructions.

4.4.      If an event outside our control delays our supply of the products, we will contact you as soon as possible to let you know, and we will take steps to minimise the effect of the delay. Provided we do this, we will not be liable for delays caused by the event.

4.5.      Goods (and risks to them) will become your responsibility from when we deliver the goods to the address you gave us (or otherwise by your delivery instructions).

5.         Your rights to end the contract

5.1.      If you are ending a contract for a reason set out in 5.1.1 to 5.1.3 below, the contract will end immediately, and we will refund you in full for any products which have not been provided. The reasons are:

5.1.1.        we have told you about an error in the price or description of the product you have ordered, and you have informed us before dispatch that you do not wish to proceed;

5.1.2.        we have suspended supply of the products, or notify you we are going to suspend them, in each case for more than 14 days; or

5.1.3.        you have a legal right to end the contract because of something we have done wrong. If we agree in writing, you may only transfer your rights or obligations under these terms to another person.

5.2.      If you are a consumer, you have a legal right to change your mind and cancel the Contact within 14 days and receive a refund for most products bought on our Site.  Under the Consumer Contracts Regulations 2013, you can email us at spud@1967spud.com to exercise these rights. If you notify us after-effects have been dispatched to you or received them, you must return them to us. You will be responsible for bearing the cost of returning the goods. We will process your refund within 14 days from the day we receive the products back and will refund you the price you paid for the products, including delivery costs, by the method you used for payment. However, we may make deductions from the price to reflect any reduction in the value of the goods caused by your handling them in a way that would not be permitted in a shop or where the goods are in an unsuitable condition or with defaced packaging.

5.3.      Please be aware that as some products sold on our website are perishable, the usual cancellation right for consumers (as set out in clause 5.2) does not apply. We can also not allow consumers to cancel the contract if the products bought have been personalised or customised specifically for them or according to their particular specifications.

6.         Refunds and returns

6.1.      We are legally obliged to supply products that conform with this contract. If you think that any product you have received:

6.1.1.        does not match its description;

6.1.2.        is not of satisfactory quality;

6.1.3.        does not meet any relevant guarantee we have made; or

6.1.4.        is otherwise faulty,

you must contact us as soon as possible at spud@1967spud.com or by telephone at 01263 739923. We reserve the right to ask you to send us reasonable evidence of any product such issues affect. Depending on the circumstances, consumers who notify us of issues raised under clause 6.1 may have rights to a refund, repaired or replacement goods or be entitled to some money back.

6.2.      Nothing in these terms will affect your statutory rights as a consumer.

7.         Our responsibility for loss or damage suffered by you

7.1.      If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or failing to use reasonable care and skill. Still, we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen, for example, if you discussed it with us during the sales process.

7.2.      We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation; for breach of your legal rights about the products, including the right to receive products which are: as described and match information we provided to you and any sample seen or examined by you; of satisfactory quality; fit for any particular purpose made known to us; and supplied with reasonable skill and care; and any rights under the Consumer Rights Act 2015.

7.3.      We are not liable for business losses. We only supply the products to end users. Use the products for any commercial, business or re-sale purpose. We will have no liability to you for any loss of profit, loss of business, revenue or goodwill, business interruption, or loss of business opportunity.

8.         Other important terms

8.1.      We may transfer this agreement to someone else. We may transfer our rights and obligations under these terms to another organisation. If this happens, we will always tell you in writing and ensure that the transfer will not affect your rights under the contract.

8.2.      You need our consent to transfer your rights to someone else. If we agree in writing, you may only transfer your rights or obligations under these terms to another person.

8.3.      Nobody else has any rights under this contract. This contract is between you and us. No other person shall have any rights to enforce any of its terms.

8.4.      The rest will continue if a court finds part of this contract illegal. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides they are unlawful, the remaining paragraphs will remain in full force and effect.

8.5.      Even if we delay enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay taking steps against you regarding breaking this contract, that will not mean that you do not have to do those things. It will not prevent us from taking action against you later. For example, if you miss a payment and we do not chase you but continue to provide the products, we can still require you to make the price later.

8.6.      Use of your data.  We will only use your data in the ways set out in our Privacy Policy, which can be found at the bottom of our website in the footer.

8.7.      Applicable laws. These terms are governed by English law, and you can bring legal proceedings regarding the products in the English and Welsh courts.

Promotion Code Terms And Conditions

Promotion codes are only valid for orders placed online unless stated otherwise. 

Promotion codes entitle you when ordering, to a saving on a new order placed with 1967spud.com. 

1967spud.com reserves the right to decline to accept orders where, in its opinion, a promotion code is invalid for the order being placed. Promotion codes are only valid on specific products while stocks last and may be withdrawn anytime. 

Promotion codes are only valid on specific products while stocks last and may be withdrawn anytime. Excludes all finance deals and transactions, delivery charges and gift card purchases. 

Promotion codes are not valid in conjunction with any other promotion. Offer is not valid on sale items or other discounted items. 

In the event of product returns, refunds will be given for cash used in the original purchase once the discount is applied, less any shipping, gift wrap or gift card costs charged on the original order. 

If part of the order is returned, the value of the discount applied to that order will be spread between the goods proportionately. The sum in cash exceeding this value, less shipping, gift wrap or gift card costs charged on the original order, will be returned to the customer. The promotional discount will not be applied to replacement items if the offer is still valid when returning - you should place a new order using the original promotional code. 

If part of the order is returned, the value of the promotion code will be deemed to be spread between the goods proportionately. The sum in cash exceeding this value, less any delivery or gift box costs charged on the original order, will be returned to the customer. 

If any returns mean that the order no longer qualifies for the promotion advertised, 1967spud.com reserves the right to deduct the offer's value from the refund. 

Free delivery offers apply to UK standard delivery only. 

In promotions with a free or half-price item, when purchasing multiple items, please note that the discount will be applied to the cheapest thing. 

1967spud.com reserves the right to change these Terms and Conditions at any time. 

Promotion codes found in1967spud.com leaflets may only apply to items advertised.