01263 739923 Phone lines are open till 10 pm, 365 days a year - The shop is open from Mon - Fri (7.30 am - 4 pm)

Sometimes items will go on to back order.

We try to keep the stock control on the website as accurate as humanly possible, but some times a product counts can be incorrect.

When you place you order with us, the stock control system will notify you if an item you have picked is out of stock. It is then your descision to either place the order for the back ordered item or to choose another product. . 

If we notice a stock control error when picking your order we will contact you to update you and give alternatives if needed to other products.

You can also if needed, cancel any back ordered items as long as it's not a "special order" item.

Once any back ordered item comes back in to stock it will be shipped free of charge, this applies to any partially shipped orders.

If you have any stock questions or queries please ring us on the number at the top of the website and we can assist you with a live stock update.

SITE UPDATE AS OF 13th JULY 2023

 A new stock control has been implemented on the site, with three stock statuses. If a product is "IN STOCK" it will be for sale as usual. if the product is in the  "IN STOCK" but shows as  "BACKORDER" this means this product will be back in stock in a realistic time scale. If the product is not expected in a realistic time scale we will put it in to a "OUT OF STOCK" status , this option will have an added option for notify by email when back in stock.


We hope this will further make shopping with us more transparent. 

 

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