Sometimes, items will go on backorder!!

We try to keep the stock control on the website as accurate as possible, but sometimes, a product count needs to be corrected.

When you order with us, the stock control system will notify you if an item you have picked is out of stock. It is then your decision to either place the order for the back ordered item or to choose another product. 

If we notice a stock control error when picking your order, we'll reach out to you to update you and give you alternatives if you need other products.

If needed, you can cancel any back-ordered items as long as they are not "special order" items.

Once any back-ordered item comes back into stock, it will be shipped free of charge; this applies to any partially shipped orders.

If you have any stock questions or questions, please don't hesitate to call us at the top of the website, and we can help you with a live stock update.

 

Site Update as of 13th July 2023

 The site has implemented new stock control with three stock statuses. If a product is in stock, it will be "FOR SALE" as usual. If the product is out of stock but back in stock in a realistic time scale, it will show as "BACKORDER". If the product has not been expected on a real-time scale, we will put it into an "OUT OF STOCK" status; this option will have an added opportunity for notification by email when back in stock.

 A new stock control has been implemented on the site, with three stock statuses. If a product is "IN STOCK" it will be for sale as usual. if the product is in the  "IN STOCK" but shows as  "BACKORDER" this means this product will be back in stock in a realistic time scale. If the product is not expected in a realistic time scale we will put it in to a "OUT OF STOCK" status , this option will have an added option for notify by email when back in stock.

We hope this will further make shopping with us more transparent.